Information about shipping and delivery
Orders are processed within 1-3 business days to ensure timely delivery for our customers.
Standard shipping takes 5-7 business days, with expedited options available at checkout for faster delivery.
We provide clear shipping policies to ensure transparency and customer satisfaction with every order.
We offer free standard shipping on orders over $50.00. Orders below this amount will incur a standard shipping fee of $5.99.
We currently ship to all addresses within the United States. International shipping is not available at this time.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package's journey to your doorstep.
While we strive to meet our delivery timelines, please note that shipping delays may occur during peak seasons, holidays, or due to unforeseen circumstances such as weather conditions. We appreciate your understanding and patience in such situations.
Please ensure that you provide the correct shipping address when placing your order. If you need to make changes to your shipping address, please contact us as soon as possible at support@nextgenshirtlab.com. We cannot guarantee address changes once an order has been shipped.
If your package is marked as delivered but you have not received it, please contact your local carrier first to investigate. If the package cannot be located, please contact us at support@nextgenshirtlab.com, and we will work with you to resolve the issue.
If you have any questions about our shipping policy or need assistance with your order, please contact us at support@nextgenshirtlab.com or call us at +1 307 488 0288 during our business hours (9 AM - 5 PM, Monday - Friday).